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Position Details
Reference Number 27651
Position Title Support Officer - Care
Employment Type Permanent Full Time
Entity Indigenous Services
Location Indigenous Services Cluster Office
Enterprise agreement Salaried - Position Level 6
Roles Available 1
Hours per fortnight 76
Position Summary

Imagine a job with meaning, one that resonates with your inner values.  Be rewarded for your effort with ongoing training & development and the opportunity to make a difference every day. Come do some good with us.


We have an amazing opportunity for an energetic, passionate and highly capable Clinical Support Officer to join Blue Care Indigenous Services based from Cairns or Townsville.


We all know that equal access to healthcare is a basic human right; however Aboriginal and Torres Strait Islander people can expect to live up to 10 to 17 years less the non-Indigenous Australians.


The purpose of this role is to provide operational support to the General Manager and Service Managers within a geographic cluster, through the development, provision and maintenance of supporting structures and systems that will enable the Cluster to provide quality care to Aboriginal and Torres Strait Islander elders. This position presents a unique opportunity to be a part of a meaningful close the gap initiative whilst being based in a gorgeous scenic location of North Queensland.


What you’ll be doing 

  • Providing support to the General Manager, Service Managers and their staff to strengthen and monitor clinical compliance
  • Supporting efficient and effective practices for maximised care delivery outcomes and efficiencies;
  • Identifying site specific issues in relation to accreditation standards, and assisting in the development, implementation and evaluation of continuous improvement plans.
  • Playing a key leadership and supportive role you will be a dedicated professional with proven experience leading a multidisciplinary team and working with Aboriginal and Torres Strait Islander communities.
  • Work as part of the team in leading the way in Aboriginal and Torres Strait Islander healthcare and innovation to progress Self-Determination for Aboriginal and Torres Strait Islander peoples through unique and holistic care; prioritising social justice to nurture physical, mental and spiritual healing.

You will need extensive experience in high level service delivery and management, advanced leadership skills and a tertiary qualification in a related health field.  Your positive attitude; ability to think innovatively and respond to complex situations will make you a great fit for the role.


If the above is what you’re after, we’d love to hear from you


Submitting your application is easy, click on the ‘apply’ button and follow the prompts.


Applications close 15 July 2017.


Agency applications will not be considered.


Our process includes undergoing a Federal Police check and some positions will require you to complete an online medical assessment. We pay for both of these and it’s an easy process. You also need full working rights for Australia.


Blue Care is committed to being an Elder and Child Safe, Elder and Child Friendly organisation by providing safe and nurturing services, preventing and immediately addressing abuse and neglect if it does occur.


Through our values, Blue Care is proud of our team diversity. We strongly encourage applications from Aboriginal and Torres Strait Islander communities

Selection Criteria Essential: Do you have a tertiary qualification in a relevant health field?
Essential: Do you have experience working in Aboriginal and Torres Strait Islander health care?
Essential: Do you have experience working in accreditation standards and quality processes?
Essential: Do you have the ability to demonstrate strong leadership skills and project management abilities?
Contact Person Gavin Mackey
Contact Number 0427190698
Alternate Contact Person Tamra Bridges
Alternate Contact Number 0417506847
Closing Date 15/07/2017
Position Description Support Officer - Care.doc
Application Guide click here to view