We are seeking a highly experienced Community Services Manager for a newly created opportunity overseeing Northern and Central Queensland services.

Both highly strategic and operational, your role will focus on maximising opportunities for growth, whilst ensuring the ongoing delivery of exceptional care to clients across these regional and remote communities.

Overseeing a wide geographic area stretching from Mossman to Monto and out to Mount Isa, you will lead and develop your management team of Care Managers and Care Coordinators, investing in their development to enable strong service performance.  

Leading care governance, you’ll advocate person-centred clinical practice, overseeing all audit and accreditation processes and managing outcomes through continuous quality improvements and risk mitigation.

You’ll ensure strong financial sustainability through effective budget management, whilst priming services for high-growth through community engagement, business development and proactive industry activities. You’ll drive customer-led innovation across your services with a focus on client experience and service growth.

What you’ll need:
With extensive leadership experience in multi-disciplinary community services, you have a robust knowledge of client-centred, care delivery across geographically dispersed regional communities. Your experience has equipped you with strong people engagement skills and contemporary industry practices, with a passion for leading change and innovation. You’ll demonstrate:

• Relevant tertiary qualifications OR equivalent experience in high level service delivery and quality.
• Demonstrated financial capability in managing large operational budget.
• Evidence of substantial business growth through industry opportunities and community engagement
• Experience with multiple funding models and maximising profitability through effective service models
• Practical experience navigating relevant legislative frameworks, standards and government funding requirements and guidelines.

We are flexible with basing this opportunity across any location in North & Central Queensland.

Supporting you to support others:

As the Aged Care and Community services arm of UnitingCare, we believe in unique and holistic care, prioritising the individual to nurture physical, mental and spiritual well-being.

We’re proudly not-for-profit, meaning greater investment back into our facilities and resources and extra benefits for your take-home pay. Our values based culture means we encourage flexible work arrangements and that we love learning and development. We’re committed to supporting you and your own goals through promotion of health & wellness programs and employee assistance & recognition.  

As a senior member of our leadership team, you’ll be offered a highly competitive package with access to not-for-profit salary packaging benefits.

Ready to work together:

To apply for this opportunity, please click on the 'Apply' button below to be taken to our online application process. Applying will take you around 15 minutes where you’ll be asked for Cover Letter and Resume that clearly outlines your skills and experience for the role.

Our recruitment team are on hand to provide any support or assistance. We’ll do our best to get back to you within 2 weeks of the closing date

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

Through our values UnitingCare are proud of our teams diversity, we believe in the strength of a diverse and inclusive workforce to help us achieve the best outcomes for the communities in which we operate and serve.