• Drive exceptional care in this Indigenous community
• Relocation and Accommodation assistance provided
• Competitive Package + NFP Salary Benefits

We’re seeking an experienced Service Manager to enable the continued success of our Ny-Ku Byun Elders Village in Cherbourg.

The history of Cherbourg weaves a tapestry of clans and tribes from all over Queensland and further afield. The local council motto, Many Tribes, One Community, is seen every day at Ny-Ku Byun Elders Village – with an extended family tree of dedicated employees, respected Elders and welcomes visitors from all walks of life!

Delivering residential aged care, respite services, a Commonwealth Home Support program as well as dementia and palliative care, Ny-Ku Byun’s services are as diverse as the community it’s a part of.

You’ll work with your frontline team to provide outstanding care to elders, promoting a culture of personal, values-based care. Through your knowledge, you’ll promote a high standard of quality and compliance, ensuring your facility meets all regulatory requirements through best practice clinical care and audit activities.

You’ll lead a team of clinicians, personal carers, hospitality officers and support staff, ensuring their ongoing performance by providing support and direction to enable their success. You’ll oversee property maintenance and ensure strong financial management by maximising ACFI funding and drive community engagement to support occupancy.

Your skills & experience:
With a solid background in aged or Indigenous care, your leadership skills have seen you grow and develop similar services with a focus on quality, person-centred care. Your mentorship and coaching of teams has resulted in strong service performance, with sound quality outcomes and care governance. You’re confident tackling complex and conflicting priorities throughout your day, pooling your resources to meet deadlines.

You'll present with:

• Current AHPRA registration as a qualified clinician OR extensive leadership experience within Residential Aged Care
• Experience with SQF Framework and Aged Care Funding Models
• Strong community engagement and excellent interpersonal skills
• Solid leadership capability with experience leading similar size services
• Relevant tertiary, graduate or post graduate qualifications in relevant field

Supporting you to support others:

As the Aboriginal and Torres Strait Islander-led service delivery arm of UnitingCare, Pinangba’ s foundations are built from our cultural identity and strong community relationships and partnerships. We deliver culturally informed services through innovative service delivery to progress Self-Determination for Aboriginal and Torres Strait Islander peoples through unique and holistic care, prioritising social justice to nurture physical, mental and spiritual healing.

We’re proudly not-for-profit, meaning greater investment back into our facilities and resources and extra benefits for your take-home pay. Our values based culture means we encourage flexible work arrangements and that we love learning and development. We’re committed to supporting you and your own goals through promotion of health & wellness and employee assistance & recognition programs.

As a member of our Pinangba leadership team, you’ll be offered a competitive package with access to salary packaging benefits.

Ready to work together:

To apply for this opportunity, please click on the 'Apply' button below to be taken to our online application process. Applying will take you around 15 minutes where you’ll be asked for Cover Letter and Resume that clearly outlines your skills and experience for the role.

Our recruitment team are on hand to provide any support or assistance. We’ll do our best to get back to you within 2 weeks of the closing date

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

Through our values UnitingCare are proud of our teams diversity, we believe in the strength of a diverse and inclusive workforce to help us achieve the best outcomes for the communities in which we operate and serve. We highly encourage applications from people who identify as a part of the Australian Aboriginal and/or Torres Strait Islander Community.