• Permanent Part Time
• Maryborough
• $27.65 - $28.24 per hour (FTE $54,635 - $55,800)) + 9.5% Super + Salary Packaging 

Blue Care are currently looking for an Administration Officer– Scheduling to join our team located in Maryborough.

Your role:

As a Scheduling Administrator you will be responsible for the coordination of scheduling for our amazing Nursing staff and Personal Carers.  You will be joining a team that works collaboratively to achieve rewarding results in a fast paced role. Our care employees carry mobility devices that support rapid management of information and linkage to GPS tracking to support best route optimisation. 

Your scheduling responsibilities will include:

• Managing schedule tasks sent electronically or phoned in by staff within our Client Management Systems (Procura CMS) 
• Reallocating work allocations to guide prioritised visits and meet consumer expectation of planned visit times. 
• Communication of updates, and informs clients regarding appointment including employee’s names, times of service, and changes to schedules. 
• Coordinate, manage and resolve enquiries in a high pressure environment, including escalation of issues.
• Receive client feedback, inquiries and complaints, and respond as required.

We’ll look after you too:

Our people mean the world to us. As the largest provider of Aged and Community services in QLD, Blue Care offers the unique opportunity to advance your career from Coomera to Katherine and almost everywhere in between. We offer:

• Salary packaging to pay benefits and living expenses from pre-tax income.
• Clear career pathways and support for development
• Training and workshops to support you in your role
• Access to financial, retail and lifestyle discounts
• Values-led culture, where we emphasise work-life balance

Your skills and experience:

You’re a strong communicator, comfortable with managing customer expectations and confident speaking with individuals from all walks of life, demographics and backgrounds. Your administrative experience has provided you with a flexible but systematic approach to your work. With a keen eye for detail, you’re confident in identifying errors and putting forward opportunities for improvements! 

You'll demonstrate: 

• Previous experience in service coordination, scheduling or rostering
• Excellent interpersonal skills, time management and collaboration skills
• Strong customer service focus
• Proactive and logical problem solving 
• Experience in office administration including advanced computer skills - Procura CMS a particular advantage.

Ready to work together? To apply for this opportunity, please click on the 'Apply' button below to be taken to our online application process. We look forward to receiving your application by 25 July 2019.

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

Through our values UnitingCare are proud of our teams diversity, we believe in the strength of a diverse and inclusive workforce to help us achieve the best outcomes for the communities in which we operate and serve. We highly encourage applications from people who identify as a part of the Australian Aboriginal and/or Torres Strait Islander Community.