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Position Details
Reference Number 33808
Position Title Multi Service Manager
Employment Type Permanent Full Time
Entity Metro North
Location Peninsula Integrated Service
Enterprise agreement Salaried - Position Level 8
Roles Available 1
Hours per fortnight 76
Position Summary

Multi Service Manager – Residential

  • Lead our Redcliffe and Rothwell Services
  • Competitive Package + NFP Salary Benefits + Vehicle
  • Exciting opportunity to drive continuous improvements

We are inviting applications from experienced and passionate clinical aged care leaders to oversee our two Residential Services on the Redcliffe Peninsula: Rothwell and Redcliffe


Our story began from one person’s genuine desire to serve Queenslanders and improve the lives of those in need of care. Today, we provide care into over 260 communities, providing the same holistic care, service and companionship that’s been our hallmark since the very beginning, 65 years ago. For us, care is about putting our customers and their loved ones first, ultimately empowering our communities to live rich and full lives wherever they are in Queensland.


Providing exceptional, tailor-made care to the Moreton Bay region for several decades, our Rothwell and Redcliffe facilities deliver services to over 200 residents in the Peninsula. Our 150 bed Rothwell facility and 96 bed Redcliffe facility both offer residents dementia care and memory support units, with a focus on enabling their independence to enjoy a coastal lifestyle.


Your role:

Leading the clinical and non-clinical operations of these residential services, you’ll drive a high quality of care and clinical standards whilst fostering a culture of continuous improvement and collaboration amongst your leaders. You’ll lead an approach to resident care that encourages social, physical, emotional and clinical well-being.


Building on existing relationships, you’ll foster a successful referral network between our community and respite services and your facilities. You’ll support facility, regional and organisation-wide goals delivering to human, financial and material resource benchmarks, whilst building a service focused on holistic, ‘tailor-made’ care, positioning it competitively within the market.


We’ll look after you too:

As the largest provider of Aged and Community services in QLD, Blue Care has been welcomed into the homes and communities of Australian’s for generations. With over 260 locations, we offer the unique opportunity to advance your career from Coomera to Katherine and almost everywhere in between. We offer: 

  • NFP Salary Packaging to pay benefits and expenses from pre-income tax
  • Flexible work arrangements, where we emphasise a work-life balance
  • Access to financial, retail and lifestyle discounts and benefits
  • Learning and development to support you in your role

Your skills & experience:

An experienced clinician, your interpersonal skills have seen you build solid relationships, leading your team members to reach their objectives and deliver a high-standard of care.


Your experience has equipped you with an appreciation of the current complexities in aged and community care, including ACFI funding, as well as the financial, resource and people acumen to understand operational challenges, and respond proactively.


You have a keen eye for potential opportunities, with a track record of successfully growing previous services. Your focus on continuous improvement activities supports your strategy to design tailor made, best-practice care for clients within your services.


You’ll present with:

  • Strong leadership experience within residential care
  • Proven track record in delivering continuous improvement activities
  • Confidence in managing culture through change management process
  • Skills in delivering to complex clinical quality standards
  • Tertiary Qualifications in healthcare with strong financial literacy skills

Ready to work together?
To apply for this opportunity, please click on the 'Apply' button below to be taken to our online application process.


We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.


Through our values UnitingCare are proud of our teams diversity, we believe in the strength of a diverse and inclusive workforce to help us achieve the best outcomes for the communities in which we operate and serve. We highly encourage applications from people who identify as a part of the Australian Aboriginal and/or Torres Strait Islander Community.

Selection Criteria Essential: Do you have full Australian working entitlements as an Australian Citizen, Australian Permanent Resident OR New Zealand Citizen?
Essential: If you are successful for this role, you may be required to undergo a series of pre-employment checks, that may include your Right to Work in Australia, Nationally Coordinated Criminal History Check and a Health Screening Questionnaire. Do you consent to this?
Essential: Do you hold a current Australian Drivers Licence?
Essential: Do you hold current AHPRA registration?
Essential: Please indicate your salary expectations as a base exclusive of super and salary packaging:
Contact Person Lisa Davies
Contact Number 0754900303
Closing Date 28/07/2019
Position Description Residential Service Manager.pdf
Application Guide click here to view