• Perm part time or casual with opportunity to become full time
• No previous experience required; training provided by a supportive team
• $24.49 per hour ($30.61 casual rate)+ 9.5% Super + Penalties + Allowances 

About Us:

Pinangba is an Aboriginal and Torres Strait Islander-led service delivery arm of UnitingCare. The foundations of Pinangba are built from our cultural identity and strong community relationships and partnerships.

At UnitingCare we provide aged care, disability supports, health care and crisis response in Queensland. For more than 65 years we have been and continue to be committed to empowering our clients and their loved ones to live life their way!

We're passionate about supporting our communities and are looking for like-minded people like you to help us continue to make a difference! 

The Opportunity:

Cape York Family Centre are seeking Duty Officers to join our team. Initially offering Perm Part Time or Casual roles with the opportunity to move into a Full-Time position.

We provide residential alcohol and other drug rehabilitation services to Aboriginal and Torres Strait Islander families of Cape York in Far North Queensland.

You don’t need to have had similar experience or qualifications to be successful in this role! We’re looking for those with the right attitude, professionalism, motivation and passion to help us support our clients and their families. You will join an experienced and supportive team with full training provided to ensure your success in this role.

As a Duty Officer you will:

• Complete general cleaning duties of the centre and vehicles
• Regularly check the security of the facility to ensure client safety and record observations
• Prevent and manage where possible the de-escalation of conflicts
• Provide support and assistance with client diversional activities
• Provide an afterhours service to enquiries and support to residents
• Observe and report any maintenance issues or incidents

What you’ll need to be successful:

• A Current First Aid and CPR Certificate or willingness to obtain
• A current QLD driver’s license
• Blue Card or willingness to obtain
• Knowledge of social health and cultural issues impacting Aboriginal and Torres Strait Islander people desirable
• The ability to effectively communicate with Aboriginal and Torres Strait Islander people
• Strong conflict resolution skills and confidence in your ability to deescalate conflict situations
• Be available to work shifts; days, nights and weekends

Supporting you to support others.

We’ve been caring for Queenslander’s for over 65 years. Whether we’re on the road, in people’s homes or in our centres, everything our dedicated team of more than 8,000 people do is built on enabling independence, choice and freedom. We’re proudly not-for-profit and offer you:

• Access to salary packaging & meal and entertainment benefits
• Flexible work arrangements to support work-life balance
• Employee assistance, health & wellness programs
• Values-based culture & rewards and recognition
• Ongoing learning & development

Ready to work together?

Our application process takes less than 15 minutes – Click the ‘APPLY’ button below to be taken to our online application process and upload your resume and cover letter.

Our team are available to answer any questions you may have. We’ll do our best to get back to you 2 weeks from the closing date.

Through our values UnitingCare are proud of our teams diversity, we believe in the strength of a diverse and inclusive workforce to help us achieve the best outcomes for the communities in which we operate and serve. We highly encourage applications from people who identify as a part of the Australian Aboriginal and/or Torres Strait Islander Community.