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Position Details
Reference Number 39522
Position Title Residential Service Manager
Employment Type Permanent Full Time
Entity South Coast
Location Tallebudgera Talleyhaven Aged Care Facility
Enterprise agreement Salaried - Position Level 8
Roles Available 1
Hours per fortnight 76
Position Summary

We are currently seeking an experienced leader to oversee our Tallebudgera Facility, in the role of Residential Service Manager.


A small facility, you’ll work with your frontline team to provide outstanding care to residents, promoting a culture of personal, values-based care. Through your knowledge, you’ll promote a high standard of quality and compliance, ensuring your facility meets all regulatory requirements through best practice clinical care and audit activities.


Working closely with your Clinical Care Coordinator, you’ll lead a team of clinicians, personal carers, hospitality officers and support staff, ensuring their ongoing performance by providing support and direction to enable their success. You’ll ensure strong financial management by maximising ACFI funding and drive community engagement to support occupancy.


What you’ll need:
With a solid background in aged care, your leadership skills have seen you grow and develop similar sized services with a focus on quality and person-centred care. Your mentorship and coaching of frontline leaders has resulted in strong service performance, with sound quality outcomes and care governance. You’re confident tackling complex and conflicting priorities throughout your day, pooling your resources to meet deadlines.


You'll present with:

  • Current AHPRA registration as a qualified clinician
  • Experience with SQF Framework and Aged Care Funding Models
  • Strong community engagement and excellent interpersonal skills
  • Solid leadership capability with experience leading similar size services
  • Relevant tertiary, graduate or post graduate qualifications in relevant field

Supporting you to support others:

As the Aged Care and Community services arm of UnitingCarewe believe in unique and holistic care, prioritising the individual to nurture physical, mental and spiritual well-being.  


We’re proudly not-for-profit, meaning greater investment back into our facilities and resources and extra benefits for your take-home pay. Our values based culture means we encourage flexible work arrangements and that we love learning and development. We’re committed to supporting you and your own goals through promotion of health & wellness and employee assistance & recognition programs.


As a member of our SEQ Leadership team, you’ll be offered a competitive package with access to salary packaging benefits.


Ready to work together:

To apply for this opportunity, please click on the 'Apply' button below to be taken to our online application process. Applying will take you around 15 minutes where you’ll be asked for Cover Letter and Resume that clearly outlines your skills and experience for the role.


Our recruitment team are on hand to provide any support or assistance. We’ll do our best to get back to you within 2 weeks of the closing date


We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.


Through our values UnitingCare are proud of our teams diversity, we believe in the strength of a diverse and inclusive workforce to help us achieve the best outcomes for the communities in which we operate and serve. We highly encourage applications from people who identify as a part of the Australian Aboriginal and/or Torres Strait Islander Community.


Contact Person Ryan Tatnell
Contact Number 0417 746 813
Alternate Contact Person Benita Nielsen
Alternate Contact Number 55813669
Closing Date 10/03/2021
Position Description Residential Service Manager.doc
Application Guide click here to view